1. Purpose and applicability

SocialClout is a service provided by eClerx Services Limited. This privacy policy sets out how eClerx Services Limited (herein after referred to as “we”) uses and protects information that you give to it when you use SocialClout.com (the “Website”) and/or when you register as a user of the SocialClout services.

In particular, this privacy policy will help you understand:
  • what information we collect from you
  • how we use the information that we collect from you
  • where we store your information and how long we retain your information for
  • how we use cookies on our Website
  • the measures we take to ensure privacy and security of your information
  • your rights to access and control your information that we hold
We will only use your personal information in the manner described in this privacy policy. Your continued use of the Website and the SocialClout services constitutes your agreement to this privacy policy and any future revisions.

If you do not agree to the terms of this privacy policy, please do not provide us with any information and do not use the SocialClout services.

2. What information we collect from you

We may collect the following information from you when you use the Website:
  • name and company information
  • your contact details, including email address
  • your Facebook, Twitter, LinkedIn and other social media platform account identifiers and information
  • information about where you are on the internet (for example, the URL you came from and your IP address), your browser type, the country and telephone area code where your computer is located
  • other information that may be relevant to your business or the specific services that you require
  • payment details, where you sign up for a paid-for service

3. How we use your information

We will use the information that we collect from you to understand your requirements and provide you with the service that you require, and in particular will use your information:
  • for identification and authentication purposes, when you visit the Website and/or log in to your account
  • for internal record keeping and reporting (including statistical analysis) and to compare information for accuracy and verify it with third parties
  • to provide the SocialClout services to you, including monitoring activity on your Facebook pages and accounts with LinkedIn, Twitter and other social media platforms
  • to contact and correspond with you on issues relating to your account and/or subscription, to respond to your inquiries, to monitor your use of the Website and to improve the Website and our services
  • enforce our Terms of Service and Policies; resolve disputes and collect fees; prevent or respond to prohibited or illegal activities;
  • to send you emails (and other correspondence) about other SocialClout services, other products and services offered by eClerx Services Limited and other information that we think you may find interesting or helpful

We may share your information with other group companies of eClerx Services Ltd, who may also use your information for the purposes set out above and also to send you emails (and other correspondence) about eClerx products and services. At any time, you may ask eClerx and/or SocialClout to stop sending you emails and other information by contacting info@SocialClout.com.

We also may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that content or other material on the Website violates the rights of others, or protect anyone’s property or safety. Such information will be disclosed in accordance with applicable laws and regulations.

We may also share your personal information with:
  • Service providers under contract who help with our business operations, subject to appropriate confidentiality and data privacy agreements;
  • Law enforcement or other governmental officials, in response to a verified request relating to a government investigation;
  • Third parties that provide a valid subpoena or court order; or
  • Other business entities, should we plan to merge with or be acquired by that business entity.

4. Where we store your information and how long we retain it for

The data that we collect from you may be transferred to, and stored in, India, the United States and other countries that eClerx deems appropriate from time-to-time. It may also be processed by staff outside the country in which you are based, who work for us or for one of our suppliers. These countries that we transfer your data to may not provide the same level of protection for Personal Data as within your country of residence. By submitting your personal data, you agree to this transfer, storing or processing. We will take reasonable steps to provide that your data is treated securely and in accordance with this privacy policy.

SocialClout retains the information collected for a period reasonably required for business purposes or for a period as required under any law.

5. Security practices and procedures

We comply with the eClerx Information Security Policy at www.eclerx.com/Pages/Corp_About-eClerx_Company-Overview.aspx (which is based on international standard IS/ ISO/ICE 27001) when managing your information and use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your information (including transferring any financial information that you provide to us over an encrypted connection using SSL technology to our payment gateway and not storing any credit or debit card information on the SocialClout systems).

Unfortunately, transmission of information via the internet is not always secure and we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. As mentioned above, once we receive your transmission of information, we make commercially reasonable efforts to ensure its security in our systems. However, please note we cannot guarantee the security of your information in our system and that such information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

6. Cookies

We do not place any cookies or similar technologies on your devices when you use the Website or the SocialClout applications. However, if you access the SocialClout services via social media authentication, the relevant social media platforms (e.g. Facebook and LinkedIn) may place cookies and similar technologies on your devices. In these circumstances, you should refer to the relevant social media providers' policies and guidance on their use of cookies.

All of the major browsers offer tips and guidance for managing the cookies available on your browser and, in many cases, you can control which cookies you get and which you keep on your device through your browser settings. There are also lots of different third party browser plug ins and extensions available which you can download to make it easier to see and control your cookies.

You can find out more about cookies by visiting the following websites: www.allaboutcookies.org, www.yourchoicesonline.eu and www.networkadvertising.org. Some of these sites enable you to opt out of the use of certain cookies (in addition to the control settings on your browser).

7. Other websites

Our Website may contain links to other websites. When you click one of these links, you will connect with another website. We have no responsibility or control over any linked websites or their privacy policies or the manner in which they collect, use or disclose your personally identifiable information.

8. Changes to the Privacy Policy

We may change this privacy policy by updating this page and setting out a "last updated" date above. Please revisit this page from time to time to stay aware of any changes.

9. Your rights to access and control your information

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@SocialClout.com.

You may request details of the personal information that we hold about you, subject to paying a small fee. If you would like a copy of the personal information that we hold about you, please contact us at info@socialclout.com. Please also contact us on this address if you believe that any of the information that we hold about you is inaccurate or if you have any further questions on how we use your information.
Back to Top